Privacy Policy

At Doublybusiness, we protect your privacy. This policy explains how we collect, use, and safeguard your information when you visit doublybusiness.com or use our AI chatbot.

1. Information We Collect

1.1 Personal Information

We collect information you provide when you:

• Fill contact forms
• Use our AI chatbot
• Subscribe to newsletters
• Engage on social media

This may include: name, email, phone, company name, job title, business requirements.

1.2 Automatic Information

We automatically collect: IP address, browser type, device info, pages visited, referring source, cookies.

1.3 Chatbot Data

When using our chatbot: messages, conversation history, timestamps, contact info provided.

2. How We Use Your Information

Service Delivery

• Respond to inquiries
• Deliver services
• Process transactions
• Customer support

Marketing

• Send marketing emails (with consent)
• Provide relevant offers
• Event invitations
• Newsletters

Improvement

• Analyze website usage
• Improve AI chatbot
• Optimize performance
• Prevent technical issues

3. Information Sharing

We don't sell your data. We may share with:

• Service providers (Netlify, Railway, OpenAI)
• Analytics services (Google Analytics)
• Email platforms
• Legal requirements
• Business transfers (mergers/acquisitions)

4. Data Security

We implement security measures:

• SSL/TLS encryption
• Secure cloud storage
• Access controls
• Regular audits
• Employee training

5. Your Rights

You can:

• Access your data
• Correct inaccurate info
• Delete your data
• Withdraw consent
• Object to processing

Contact: contact@doublybusiness.com

6. Cookies

We use:

• Essential cookies (required)
• Analytics cookies (usage tracking)
• Marketing cookies (ads)
• Preference cookies (settings)

7. Data Retention

• Contact forms: 2 years
• Chatbot data: 30 days
• Marketing: Until unsubscribe
• Analytics: 26 months
• Client projects: 7 years